WELCOME TO PARKWAY DENTAL SURGERY
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SUGGESTIONS OR COMMENTS


Suggestions or comments, favourable or critical may be made by letter to Mr Chris Osborne

You may choose to be anonymous if you wish.


PRIVACY

Do not hesitate to ask if you wish to discuss any matter in private, with either your own dentist or Mr Chris Osborne.

Non-professional staff are neither qualified nor authorised to discuss any matter other than routine transactions.


COMPLAINTS

We operate a practice complaints procedure in accordance with the GDC regulations and welcome any comments or suggestions.
(Administrator: Mr C Osborne)

If you wish to make a complaint as opposed to a suggestion or comment:
  • you should write to the above, marked “Private & Confidential”
  • an acknowledgement will be sent within two working days
  • the matter will be investigated thoroughly
  • an interview will be offered if appropriate
  • conclusions will be given within ten days
  • records of complaints are kept separate from patients records

In the event that you are not satisfied with the result of the investigation and conclusions, please contact one of the following organisations:

General Dental Council                                                             www.gdc-uk.org

GDC main office address

37 Wimpole Street, London. W1G 8DQ


Phone numbers:

UK local rate 
0845 222 4141

From London 020 7887 3800

From abroad +44 20 7887 3800


Dental Complaints Service                                                    www.dcs.gdc-uk.org

UK local rate                                                                                 020 8253 0800

OPENING TIMES


Open daily from 9am - 5.15pm
Closed for lunch between 1pm and 2pm

USEFUL LINKS


General Dental Council
British Dental Association
Dental Complaints Service
Care Quality Commission
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CONTACT


PARKWAY DENTAL SURGERY
18 Parkway
Welwyn Garden City
Hertfordshire
AL8 6HG


FOR INFORMATION AND
APPOINTMENTS CALL


Tel: 01707 322909
EMAIL ADDRESS:

reception@parkwaydentalsurgery.co.uk

LOCATION MAP



EMERGENCIES OUT OF SURGERY HOURS

Please call 01707 322909 and follow the instructions to contact the emergency service.

The practice data controller is Mr Chris Osborne. The practice complies with the Data Protection Act 1998 - registration number Z2874370

At Parkway Dental Surgery, we take great care with all the Personal Data we hold, to ensure we comply with best professional practice and with the law. For a full copy of our Data Privacy Notice please click here


Copyright Parkway Dental Surgery ©2016   All rights reserved.                                                                                                                  
Last updated 28 December 2020
  • Home
  • ABOUT
    • OUR TEAM
  • THE PATIENT JOURNEY - COVID-19
  • Treatment
  • FEE GUIDE
  • APPOINTMENTS
    • SUGGESTIONS OR COMMENTS